Explain about primary and support business process. Choose a business entity and give example on each of the primary and support business process.

In past Accounting Information System class, we have been assigned to do a presentation about business process of a company and we have decided to choose Nestle Malaysia.  

Basically there is 2 type of business process which is :-

·                     Primary business process

·                     Supporting business process

Primary business process

1.         Marketing

Most of Nestle Malaysia products have been widely advertise on television, radio, and newspaper. As we can see every day on television, there are Koko Krunch advertisement, Milo advertisement. Besides, Nestle have made very good marketing decision by sponsoring and join most of Ministry of Youth and Sport’s programs and events. This is one of main factor why Nestle have a strong base in Malaysia. They also place their promoters at Hot Spot Place to give out free sample to consumer.

• Nestle Milo free sample

2.         Service

As we all know, Nestle provided many events from time to time. This is to make sure they are connected with consumer. One of the events have done by Nestle is “Parent – Child Nutrition Workshop”. This event is an opportunity to ask the nutritionists and psychologists present on any issues related to your child’s nutrition and dealing with the challenges.

•  Activities held in Parent Child Nutrition Workshop

3.         Inbound sales logistics

Nestle Malaysia receive most of their material from their HQ in Switzerland. This because they wanted to maintain the quality of their product. The raw material received will be distributed to Nestle’s factories all over Malaysia to change the raw material into product. There are 9 Nestle’s factories in Malaysia.

·                     Petaling Jaya, Selangor

·                     Batu Tiga, Shah Alam

·                     Section 15, Shah Alam

·                     Rembau, Negeri Sembilan

·                     Rembau, Negeri Sembilan ( Nestle Ice Cream)

·                     Bukit Raja, Klang

·                     Kuching, Sarawak

·                     Kuching, Sarawak (Nestle Ice Cream)

·                     Batu Gajah, Perak

You can get the address of the factories from http://www.nestle.com.my/AboutUs/Nestle_in_Malaysia/Pages/head_Office_and_factories.aspx

4.         Outbound sales logistic

After they finished the production, all the products will be distributed to Hypermarkets and Wholesaler. Because of having good marketing plan and high demand, Nestle products can be found at any hypermarkets, supermarkets and also at any grocery store all over Malaysia.

5.         Operation

After received the raw material from Switzerland, they transfer raw material from HQ to product at Nestle’s factories. Then after production process, all the products will be send to Nestle’s National Distributon Centre which is located at Bukit Raja Klang to be distributed to their selling agents like hypermarkets, supermarkets, wholesalers, and also grocery store.

Supporting Business Process

1. Technology Development 

-> Research and Development is a key competitive advantage for Nestlé. Without our R&D Nestlé could not have become the food industry leader in nutrition, health and wellness. Every year Nestle do their research and development to improvise the quality of their product. The Company invests more than RM6 billion annually on R&D and has undertaken constant Innovation and Renovation to ensure that its products meet the needs of consumers.The Nestlé Research Centre in Lausanne, Switzerland employs Scientists, Experts and Technical support staff serving a network of 27 R&D Centres worldwide.

• Nestlé Research Centre in Lausanne, Switzerland

-> mobile application for iphone

providing recipes, kitchen tips and cooking guide

2.         Human Resource

Employees are the lifeblood of a business. Every employer wishes they could have the very best people for the job. Nestle has hire accountant, lawyer, admin and expertise in health and nutrition to support their business process.

3.         Purchasing and Procurement

For Nestle Malaysia, almost 90 percent of their raw material were supplied by the Nestle Switerland. So they only purchased such as packaging material to carry out entity primary activities.

4. Firm Infrastructure

Hire accoutant, lawyer and food expertise especial in health nutrition to support business process.

UBS Skill that I have learned untill 11th July 2012

                     When the first class of Accounting Information System, we are introduced in how to use Sage UBS Computerised Accounting system. We are teach to enter in the UBS interface and create a new company based on our name. There are many skills that we have learned from the first class till the 11th July 2012. the following are the skills that we have learned:

The 1st skill we learned is 'Houskeeping'.  

• At the 'Housekeeping' tab we have to choose "setup" and next 'general setup'. We are required to enter all company details in the general setup menu. It include last accounting year closing date and starting-closing period. 

The 2nd skill is to create chart of account

• in the "general' tab, click on "general a/c Maintenance" to add account

The 3rd skill will be "Transaction". 

• we learned about how to ORGANIZE BATCHES
• entering transaction in 'Transaction File maintenenace"
• enter transaction by using "QUICK ENTRY'- know how apply 'Master Account' (account that is repeated many times and always use debit account)
• editing transaction using normal method
• editing mistake transaction using "V.EDIT"
• deleting unwanted transaction-> "*********"

the 4th skill is viewing our report

• we can view our ledger/trial balance/profit&loss/ Statement of Financial Position "report' tab-> view ledger->select period & account code-> OK

the 5th skill is doing backup for our work

• File-> Backup & Restore-> Backup

the 6th skill is how to restore of file

• File-> Backup & Restore-> Restore

the 7th skill is to clear all file from 'Housekeeping' tab

• houskeeping-> Clear File/Generate Sample Chart-> Clear both Chart of accounts & transaction-> OK

the 8th skill is to add debtors and creditor listing

• we learned to update our creditors and debtors details such ass address and phone numbers.

As conclusion, we hope that we always remember the skill that have been teached by lecturer... Besides that, by using these UBS system it make us to do the account transaction faster compare to the normal way which is we have to do one by one. Most important is we would have to master all those skill because we will need in our working field.

My 1st Blog Post Regarding Accounting Information System (DAC0163) Mini Blogging Project

This my first blog post for Accounting Information System DAC0163 subject. I take this subject for my final semester in diploma. I thought this subject will be more to practical but unfortunately i heard it focus more on theory during examination. But what we learned in lab is important for us when we enter into working field. 

Honestly, this is the first time im doing a blog, i have been reading alot about other people blog but dint try to make up my own blog, so its quite new and interesting for me. In my opinion, this mini blogging project is another creative way of teaching and helps to make teaching much more interesting. Other than that, i do think that this project helps students to understand on what we learned as we will be updating short notes in this blog later. 

Look forward for it :)

The Accounting Information System (DAC0163) Disclaimer

This blogging mini project is part of creative and innovative teaching under Accounting Information System (DAC0163). All post made by the owner of this blog is solely for the purpose of discussion and academic learning only and to fulfil The requirement of mini project 

Accounting Information System (DAC0163).

 This is pioneer mini project for the Accounting Information System (DAC0163) and any advantages or disadvantages occurred will be taken into consideration for improvement in the future.